Enterprise Solutions

For organisations requiring multiple seats, dedicated infrastructure or regulatory and compliance support, an Enterprise licence may be required.

Enterprise Solutions are governed by a an Enterprise Framework Agreement, developed according to the needs of the organisation and guaranteeing dedicated resources, personnel, and technology and to be with a year-long engagement.

Typically Enterprise Agreement contain one or more of the following:

• A fixed yearly ‘package’ of technology and services.
• A fixed rate for respondent sample.
• A dedicated account manager.
• One or more dedicated managed servers with sufficient capacity to service anticipated requirements.
• A custom data collection domain and SSL certificates as required.
• A Service Level Agreement (SLA) guaranteeing turnaround for defined activities regardless of the project.
• An pre-allocation of respondents including recruitment and incentives .
• A guaranteed allocation of agency support that may be used for either consulting, support, training, survey coding, sample sourcing, management or technical programming at the client’s request.
• No effective limits on the number of projects, or users within the limits of the server.